Who We Are:
Lavu is a rapidly growing scale-up in the SaaS and Payments industry, dedicated to revolutionizing the restaurant industry. We are seeking an exceptional Customer Experience Manager who not only possesses strong relationship-building skills but also shares our customer-first mindset. This is an incredible opportunity to be part of a mission that positively impacts the lives of restaurant owners.
As a Customer Experience Manager, you will be responsible for managing a portfolio of clients in your assigned territory, ensuring their satisfaction and success. Working closely with teams across departments, you will strive to understand each client's unique business needs and cultivate strong relationships. By regularly providing updates, guidance, and support, you will play a vital role in maximizing client satisfaction and driving their growth.
This is an in person role, working 3 days in office and 2 in the field each week. As a Customer Experience Manager at Lavu, you will play a vital role in our customers' success and contribute to the ongoing growth and innovation of our company. Join us in shaping the future of the restaurant industry!
Who You Are:
What You’ll Do:
What We’d Like To See: